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United States of America, Columbia
1 Level
713 Review
49 Karma

Review on SMITON by Michael Hawkins

Revainrating 1 out of 5

When compared to the Competition, SMITON Falls Short

I am an avid internet shopper, and I decided to give SMITON a try after hearing good things about their selection of electronic gadgets and accessories. To begin, SMITON does not provide as wide of a selection of products as its rivals. I was hoping to purchase a phone case, but their online selection didn't include the make or model I needed. Because of this, I regretted even looking at their wares. The second issue was the subpar quality of the customer service. I had a question and contacted their support personnel, however they were unhelpful and unresponsive. On the other side, their rivals provide consumers with timely and helpful assistance that makes them feel appreciated. Finally, SMITON's prices are uncompetitive. The exact item I wanted was offered by a rival business at a much more reasonable price. This has me wondering if SMITON is gouging its clients or just not matching the deals offered by its rivals. My interactions with SMITON were generally negative, and I would not recommend them. Their lack of selection, subpar support, and high prices make them an unattractive alternative to other providers.

Pros
  • Superior assistance for customers.
Cons
  • There may be a shortage of some items.