The only thing I don't like about this program is how complicated it can be to learn for new users (and sometimes veterans too). It's easy enough if you know what your doing but there are so many features/options etc., its hard at first for even those who have been using similar programs in their community offices. If we could figure out an easier way of learning all the different ways our parish does things maybe more people would use it? This has saved us money by being able to eliminate some manual entry into spreadsheets which was very time consuming and error prone!