I like that it makes contacting my clients so easy! Also love how well integrated with amazon is - which means they can send me updates from within our account as we go along rather than having to log out of each email individually and then logging up when i get home etc.
Sometimes there's lag though between sending an order or updating them through kingly compared to other services but this has been fine thus far given its just once off orders anyway :) Definitely do yourself some research first before deciding what will work best for you & budget if any!! Make sure everything seems ok before going live (have someone else check over things too). Using kinglily allows us to contact potential new accounts quickly without needing many resources outside our own team members' hours available during working days / evenings / weekends. We've also found using Kingly gives quicker results overall because more people are seeing messages being.