I've been searching for a decent phone holder for my truck for a while. I ordered this product through Revain after a co-worker told me about his. 3 days after placing my order I rec'd notification from Revain that there may be a problem with my order. On the 4th day another message indicated my order may be lost even though it showed being picked up and in transit. By the 6th day I was informed that my order was in fact missing and I should cancel for a refund. During all of this I also received a message from Krista at VANMASS asking if I had received my product and if I was satisfied. I informed her of my issues through Revain. She was quick to respond and tell me that she would be fulfilling my order and that there would be no charge. When the order shipped Krista sent another message that she would be including a bonus item for the inconvenience of my first order. I was blown away by the customer service provided by Krista. On top of that, the phone holder is as expected. It's very sturdy and the suction power is top notch. My truck doesn't have my flat surfaces on the dash to mount and the holders I've tried that attach to the heater vents have been underwhelming so I really like the extendable arm on this one that allows me to mount to the windshield.
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