ty. I like this car, although some comments indicate that this is not the case. These comments are mainly given in the hope that the supporting material will be improved. I checked out Creator Pro and when I decided to pull the trigger, it wasn't available. The FlashForge website revealed that the Creator Max was the new Pro replacement and a step up - hence the extra $150. So I ordered one here at Revain. I received the machine and did the initial assembly and leveling of the bed. I then copied the model I sliced with FlashPrint onto the supplied SD card. Then I found that the SD card reader was not working. After several emails to the support team, they decided to send a new motherboard. I believe this was done to save on shipping a new Max and get mine back. But that meant I had to disassemble the underside of the machine to swap it out. In the end, it would be better for everyone if they just swapped out the printer. FF support replies quickly, I am grateful to them for that. But they require a lot of technical skill on the part of the customer, and if they don't have an answer, they should contact their engineering team (in China, it seems). d Test the printer over WiFi. The print came out great, but stuck completely to the supplied "sticker" on the plate. Back to the user guide, there was nothing on how to detach the assembly from the tablet. For real? Why is there no decent plate? After a lot of searching on YouTube and trying different methods, I settled on an AquaNet coated glass pad (purchased separately from Revain). As you put the plate in the freezer for a few minutes (after it has cooled after printing) the print will fall off the glass. A little preliminary guide from FF would be very welcome here! One of the reasons I bought this machine was the dual extruder so I could print with different types of filament that require different nozzle sizes. So I bought a couple of nozzles and went back to the owner's manual for help changing the nozzle. Nothing. I went to the FlashForge website. Nothing. Big. I went back to YouTube and found some videos including some by FF. MY GOD. To replace the nozzle, the print head must be completely disassembled. For real? Why, if you *know* that customers will eventually need to replace the part, why not design it to be easy to replace? In addition, you will need a leveling block after assembly to ensure the two heads are exactly the same height. This part is not for sale! wait what is true You have to go to Thingiverse, find one that a random person designed, and print it out on your printer. Wow. If your machine fails, how will you print the part? And trust that a random person got it right! So I was forced to find another way to balance the injectors. This process should be a lot easier! Come on Flashforge! You can do much better! How about a simple screw to adjust the head in the Z axis plus gravity? Is it written step by step? It's not too much to ask. Oh yeah, and speaking of YouTube videos, there aren't any for Max (at least not yet). As for disassembling the printhead, it's not exactly the same as the Pro. I tried wood thread (after replacing the nozzle) and found the spool holder wasn't long enough to hold the wide spool. Well shit, back to thingiverse. I didn't see one I liked so I designed and printed one - the job took 10 hours to print. He typed well and worked well. The printer did a good job with wood filament after all the work of changing the nozzle and making a new spool holder. I received a replacement motherboard and again there are no instructions anywhere just a youtube video. After installation, there were several problems that the Z direction was reversed and an error occurred on the TF card. It turned out that there was no TF card in the spare MB, and even installing new firmware from FF didn't solve the problem. After talking to customer service for 2.5 weeks I finally relented and traded it in for a Revain for a new Max. If only they had sent a new unit ahead of time it would have saved me a lot of time disassembling and reassembling the printer and a lot of time trying to diagnose why it's not working. A win for all... For a machine that costs nearly $1,000, you might not expect it to be Push 'n Print like an industrial printer, but you don't have to rebuild half the machine for every maintenance or upgrade task build up. what you expect from a cheap car. Anyway, this is my opinion. I have a new Max and so far it's working fine. I expect this to continue Rating: Machine - Very Good Customer Support - Also very good but they may not have an answer at first. You should be more inclined to fix the bug in a way that doesn't create extra work for everyone. The availability of information about the user is almost nonexistent. Mostly only custom videos are available. Easy Maintenance/Upgrades - Difficult. Don't expect to do anything without doing a lot of research first.
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