The toll group has been very responsive to my requests for changes made over time as I've learned more about what they do, how it works etc..
They are also always willing meet with us at our convenience in their office or via phone conference if we prefer that way of doing things better than just emails back n forth! Some times when you're dealing w/ large companies like this one there can be communication issues but so far no problems here from me!! Have not had any complaints yet. Great customer service & support team available 24 hrs / 7 days per week- great people workin' hard everyday. !