The team was responsive right away when I asked for help about building my business around their platform. They were very knowledgeable and helpful in answering all of our questions. Their support staff are always available via phone or email if you need them! It's worth it! There really isn't anything that I dislike at this time. If they can get more marketing materials out there we would be even happier customers. You'll like what you see once you've built your first application. Once you have an idea of how things work you will realize that it makes sense.