History: I purchased the DX Racer Iron Series in January 2016. I'm 6'3", about 250 lbs. Not a little guy. The Iron series was amazing to me, it was an oversized version of all the racing chairs the cool skinny streamers were using at the time but really fit me. I had some issues with the iron series over the years (which I replaced with the latest masters in August 2021) The gas piston failed after about a year, dxracer sent me a replacement but because it was so tight to the base it was able to I couldn't get it off. Luckily the piston was still "working" in 2 positions, all the way up and all the way down, and due to my size I still needed to be all the way up so I just took care of it. In 2018 I did actually talked my job (hello ATP fans) into buying me a set of irons for the office so I had one at home and one at work obviously I really liked that chair then about a year ago leans I grabbed my left armrest when it suddenly detached completely from the chair, causing me to bang my head on the table while working on Google Hangouts, but that's neither here nor there. Just a year ago the chair, which was in daily use from 2016 to 2020, was still in such a condition that I should have bought replacement armrests for 70 euros with no guarantee. However, at one point I noticed that the foam in the seat cushion was getting quite flat, it was becoming uncomfortable to sit on, etc. So I went in search of a replacement. Better financially than I was in 2016 when the Iron series at the same price as the DX Master, around $459, was a lot for me, I started my chair search with the coveted Herman Miller. I'll keep this part short as it's of little use for this review. I bought a Logitech gaming case ($1699), I didn't like it, very plasticky and flimsy, coming from a set of irons, then I bought one Logitech Gaming Aeron ($1599). which I didn't like either. I even have a size C, which is Herman Miller's "large" size. The mesh was uncomfortable and I missed how high the back rises compared to the reclining iron series. The Aeron can be a great option if you need a chair to sit in just for proper posture at the computer or work at your desk. But if, like me, you use your chair to work from home, then play games at night or watch TV at night and your desk is basically your sofa, the Aeron isn't up to the task. So I sold the Aeron (for quite a loss, live and learn) and then came across DX Master. What is that? A high-end DX racer chair with interesting accessories, okay. I looked at the sizing and found it to be between the typical DX racing series and the Iron series and thought that given the reviews for this chair I could probably be a bit smaller. Shipping/Unpacking: This is quite a large box, Fedex. brought it to my apartment door and I shoved it inside. I have built 2 DX Racers and many other chairs in the past so building was easy. Assembly took about 20 minutes (not counting hands, it will be later). First impression: looks sick. I have the black one and it just looks like a "high end" gaming chair. Looks like a Razer chair (which was on my DX Racer competitor list). Sitting, "microfiber" "leather" is kinda interesting. I would say it's pretty sweaty. It's quite grippy, so if you like swinging one leg under the other you'll find that it's quite stable once you adjust to the chair. One thing that immediately struck me as an improvement over the iron series was the arms. They're so much better than the old 4D hands it's almost a crime. First, the old 4D arms had very VERY sharp tracks that allowed them to move back and forth on the underside and were pretty easy to cut yourself (I've had a few times over the years). They also lock the pivot point along with the fore and aft motion, so you don't have to rely on very, very little resistance to keep your toes in or out. The button is now flush instead of on the side, and my microfiber armrest covers (which I find more comfortable than hard plastic (also bought from Amazon)) fit nicely over the new armrests. Excellent work. Comfort: Here the DX master went from 5 stars to the loss of at least 2 stars. lumbar support. That. Is. Terrible. I'm not sure what kind of person likes to sit with something like a rock at the base of the spine sticking the stomach out straight while the back forms an almost right angle at the top of the lumbar adjustment and that was in the LOWEST setting . I'm exaggerating a bit but let's just say the back of this chair doesn't look like my iron series and was a very, very big mistake. So, at the moment I'm contemplating what to do, send it back? Well, I really liked it, so I decided to see if the lumbar support could be removed or learned from the inside, given the "modularity" of this chair. I won't go into detail except that I completely removed the lumbar mechanism and made a trellis with zip ties to create a chair backed hammock very similar to my iron series. I lost the lumbar support function but honestly, good relief. This is not what I would expect from the average non-craftsman, I suspect if I didn't I would actually return this chair. I really hope DX Racer can do some work here to make the lumbar support more comfortable or adjustable. The new cushion is great, love the ratchet system instead of the elastic through the "openings" of the old racing style chairs. The hydraulic piston seems as cheap as the iron series and I expect it will eventually fail. Interestingly, unlike the set of irons I've used on the full top, the Master is the right height for me on the full bottom. Maybe the plunger will last longer since I don't usually use it in the up position. The wheels are very smooth, not sure if my iron series was that smooth when they were new, but obviously they are plastic and will deteriorate, but they are not. expected (in my opinion). So, a note on attaching a laptop/phone/iPad holder. That's an additional $169 extra that brings this chair closer to $800 after taxes. This is a cool idea and maybe if you have very little desk space or you have a lot of it in the office and you want people to be able to move around and have space for laptops this is a cool idea. . Installation is clunky as always, you have to completely dismantle the bottom of the seat, which isn't as easy as they say, neither remove nor reinstall, the levers "rock" quite a bit, there's not much resistance when moving, and there they are mounted on a static support to the side of the chair, they are not height adjustable. You can move them up and down the bar, but it can make a difference of an inch or two. I see more use for a laptop arm than a phone/iPad, but they can be installed at the same time and I've found that you can fold them up so when not in use they don't really add width to the chair enough that the chair interferes with manoeuvring. Honestly, if you don't want to brag to your friends, skip the guns. It's a decent idea, but because they're so terribly adjustable and make them comfortable, they're not worth the asking price. I haven't tried the mesh seat or backrest, in fact I don't think they're even available as extras. (You need to buy the Grid Master model). If a DX rider likes this review and would like to send me a mesh seat and back I'd be happy to talk about it too. In general I keep the DX Master to myself, basically I'm satisfied with it. If you may have been stabbed in the back due to a very aggressive lumbar support, you can ignore the issue and then give this review a 5 star rating. To be honest this is the only problem I see with this product. Unfortunately for me, and I suspect for others, this is a pretty big problem. Do you need to significantly redesign your chair back for a $500 product? Probably not, but I felt like I had such poor mileage with Herman Miller chairs. If I could make the DX-Master comfortable for me I would guess it would give me 4-5 years of mileage as with my trusty iron series.
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