I have been extremely pleased with this product in the past. I was looking to replace my old bed buddy sinus pack. When I searched Best Buy I found 2 different styles: one without a velcro strap (like the ones I had previously) and one with a velcro strap. This particular one mentioned nothing about a strap, nor did the pictures indicate that there was a strap. I ordered from this company in particular because I did not want a strap on mine. However, when I got the product it had a strap. Unfortunately, I had a cold and desperately needed to use the bed buddy, or I would have returned it, considering it is different than the product I ordered. It still works and is virtually the same except for the velcro strap, which makes it less versatile and less comfortable than the previous style I was expecting.
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