I love how easy it is to use. It has all of my customer contact information in one place. The customer service is fantastic. You can search by anything! I have never had an issue with them. They are always quick to respond with any questions or concerns that I have. There is nothing about this software that I dislike. If you are looking for a great CRM system, look no further! I love how easy it is to use and the customer service is second to none! I am able to stay organized and keep track of everything about my customers.