I like that it has many features, easy to use for both new users as well experienced ones too! It's also very good at keeping track of all my fire brigade personnel details which is something we are lacking in our current system (which isn't great!). The only thing i dislike about this product would be how long its taken me to get used to everything but once you've got your head around using some aspects then they're not hard things to understand or learn - just take time getting familiar with them before moving onto other areas where there may be more complex functions such as reporting etc. This program does have so much functionality built into one package including reports generation, tracking staff movements/absences etc., plus being able to run training sessions easily from within it makes life easier when managing multiple sites across an area without having loads of people spread over different locations who need constant supervision. We were looking after several stations scattered throughout.