I like that it is very simple to use. The design of track plan can be customized as per our requirement with no limitations. It has been used in my Company for managing all work orders which are assigned and scheduled by our supervisors. So this tool helps me to check what tasks are being performed by each worker at any time. It's quite good! There isn't much dislike about tracking tools; however few features should be improved. And we have not came across some issues while using Track Plan till now. If you want best and user friendly tool then try out TrackPlan. In one word i would say its great. We started using tracker plans from last 1 year and there was a huge difference in task management and communication between workers and me (supervisor). This helped us keep track of overall performance of our team members and improve their quality. Also it helped in reducing turnaround times.