The customer service was great! They were very knowledgeable about their product as well had good resources to help me during my learning process which made for an easy transition into using this program (as opposed from being overwhelmed by all that's out there). I would highly recommend it if you're looking at getting started or need some guidance throughout your research/purchasing phase but also have access available when questions arise while doing so because they are extremely helpful through email responses too!! This system helped us organize our data much easier than other systems we've used previously; however not everything fits perfectly inside one box due its nature towards organization methods - therefore sometimes information gets "lost" within those boxes depending how big each subfolder goes down i guess? We solved problems related mostly toward time management & control over tasks assigned via employees who do them weekly vs daily versus monthly etc., plus helping create reports where needed most efficiently without any hassle involved since everyone knows what needs done every week / month etc.; no confusion here either regarding assigning someone else responsibility once finished tasking employee(s) The easy access to data and the ability to process it for various purposes.The UI is also very user friendly and the support team is always there when you need them. I haven't found anything that I dislike about this product so far. We are using this tool for our stock management needs and we have been able to do that without much hassle. It was a great experience working with the team at Sciencesoft. They were very helpful and had all the answers we needed.