I like how easy it was to implement into my site, as well has having everything you need for an effective product or service page with just one click! There really isn't anything i dislike about this plugin atm (aside from being able use more than 1 star rating).
If there were any problems we should have been notified before launch date so they could be fixed sooner rather then after release which took us longer time getting things back up again once released - but other wise its great!! We are using embedreviews not only because our client wanted their clients feedback integrated directly onto each listing however also allows me direct access when working remotely via slack/email etc to update listings quickly without needing another person over here.