I'm an engineer working for a telecommunications products company (Plantronics). I purchased this item to evaluate as a possible call recording solution for a large client. Your previous solution used an analog connection to the computer (connecting a sound card) and didn't work well. I hooked it up to the Plantronics M22 adapter and was able to get clear, high quality footage. The customer has just confirmed that they like the solution and will roll it out for production testing in their contact center.
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