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Turkey, Ankara
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468 Review
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Review on Premium Large Dual Flap Extreme Weather Aluminum Dog Door - Heavy Duty Frame with Magnetic Seal Closure and Locking Security Panel for External Door Mounting by Karla Harper

Revainrating 3 out of 5

Caution! for doors, gates and ramps

I installed this folding dog door on 5/2020 in my heated garage to allow the puppies to come and go as they please. At first it seemed great and the quality is top notch (at least for a $170 dog door) but today (12/15/2020) the door broke. The outer flap has 3 screws holding it in place and they all pull through the plastic flap leaving the door with one flap. I called the company and their customer service was great and I have new flaps on the way. They state that this is a 'known issue' and they are working to improve the product. I give 3 stars because the quality and customer service was good. Unfortunately the $170 dog door is supposed to last 7+ months and replacing the doors is a hassle I don't want to deal with. So I want to warn you about this door until they improve the design. Much luck!

Pros
  • Very good price
Cons
  • There are other interesting options.