It has helped us to automate our daily processes, allowing for easier management of all sales operations at hand within one software program! The interface is not very friendly with some users so it can be difficult sometimes when using this system as an administrator or user in general!! They have improved their customer service over time but still needs more work before they reach that level where we are satisfied 100%. ! We use only part-time staff members because most people who want jobs here do them full-times which makes everything quite complicated since there would always need someone else helping out while being supervised by another person. Automating your day2day operation will help you save lots of manual effort from doing things manually everyday plus also helps manage any problems arising during business hours if something goes wrong automatically via emails etcetc.