I had a lot of anticipation leading up to my purchase of some gifts from KIMICARE, but I have to say that my overall experience with them was very disheartening. The quality of the items I received was very low, and they were not at all like the ones advertised. The play clothes were flimsy and of poor quality, and the kitchen toys were either lacking parts or did not function correctly. I decided to express my concerns by contacting their customer service department, but unfortunately, they were not very helpful to me. They did not seem to care about my experience and did not offer any alternatives or compensation for my dissatisfaction in the service that they provided. In general, KIMICARE is not a store that I would recommend to anyone seeking to purchase high-quality toys and have a pleasant shopping experience. You can spare yourself the disappointment and find better products and service elsewhere if you purchase elsewhere.