We have been using it for many years. Now we have 4 of them (2 old, 2 new). Something has changed because the new models don't properly moisturize. Even with continuous use, the water level never drops. I could understand if it was just one machine that could be out of service, but they are both new machines. Our 3 year old devices work great. The humidity in our bedroom with the new machine never exceeded 44% while the old car was much more comfortable and still works great in the new location. Even with continuous operation at the highest level, the humidity in our room never exceeded 44%. We have replaced brand new filters and noticed that the paper filters no longer look completely wet. And again, these are both new cars. I wouldn't buy this again and I'm frustrated that both of the new machines aren't true humidifiers, but rather white noise machines with an attached cylinder full of water.
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