The system is very user friendly, they are extremely helpful when there's questions or problems with it! There seems to be some software updates that cause issues but I don't think this has been resolved yet as of now - hopefully soon because we've become so reliant upon their services!! We're using FSSP primarily (although not exclusively)to track all our foster/adoptive families' appointments throughout each calendar year; however other staff members also have access through them which helps tremendously since many people cannot log into an actual website directly from home without assistance.
The best thing about this app is that it's free! It's easy to use, easy to navigate, and has many helpful features. I haven't come across anything I dislike about this app! Nothing at all. I highly recommend this software as it helps make keeping up with my daily activities really easy! Our agency uses this app to track our clients' progress and keep us informed of what they're doing throughout their placement.