The system is very user friendly, they are extremely helpful when there's questions or problems with it! There seems to be some software updates that cause issues but I don't think this has been resolved yet as of now - hopefully soon because we've become so reliant upon their services!! We're using FSSP primarily (although not exclusively)to track all our foster/adoptive families' appointments throughout each calendar year; however other staff members also have access through them which helpsβ¦