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Dominican Republic, Santo Domingo
1 Level
738 Review
59 Karma

Review on πŸš™ Auxbeam 32" LED Light Bar 180W: Off Road Driving Lights with 5D Lens and Wiring Harness for Car, Truck, Offroad Vehicle, ATV, UTV, Pickup by Tony Buckley

Revainrating 1 out of 5

Worst customer service ever.

A few days ago I ordered a 22 inch light bar from auxbeam. I received the lightbar, verified that it worked, and then installed it exactly centered and perpendicular to the front of my car. Since it has a very prominent hotspot I wanted to make sure it was pointing straight ahead. So I walked a few blocks down the road to find a nice flat area to test the light and to my great surprise when I turned it on it pointed way to the left of the road. Upon closer inspection, I noticed that the LEDs were crooked behind the fisheye lenses. I have emailed auxbeam and have not received a solution yet. They keep offering me little things like a 10% refund or new brackets, when I said I just wanted a pole that points straight they offered to angle it to point straight. In summary, the light bar can be normal, but if you have a problem, be prepared to deal with someone in China trying to communicate through a very poorly developed translator who will give you idiotic answers.

Pros
  • Innovative 5D optical design (fisheye lens + reflector), projects light over long distances in the dark and keeps bright ambient light at close range
Cons
  • Negative gift