I can't think of anything I dislike about Signin Manager. If you have any questions about the software or your account, they are available via email and chat. The support team is incredibly helpful, and they are always quick to assist with any issue. The software has been great for our institution's accounting department. The ability to keep track of events, groups, volunteers, and guests makes it very easy to keep track of our registration process. I like that it is easy to use and has a lot of features. I dislike that it is not as intuitive as other programs. I use it to track visitors to my website. I also use it to organize my students. I have not used the chat feature, but I am sure it is very helpful. I have not had any problems with the program. It is easy to use and is very user friendly. I highly recommend this program. I am able to track my website traffic and organize my students.