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769 Review
47 Karma

Review on BKMS Compliance System by Charles Phillips

Revainrating 5 out of 5

Intuitive Software with Great Support

The software is very powerful and has many features to handle the tasks I need to perform. It is not easy to navigate and requires a good deal of training to learn how to use it. Some of the features are difficult to locate and therefore take longer to learn than they should. The system also seems to have a hard time saving documents that are added/edited after the initial setup. If you are looking for a robust, reliable, and user friendly document management system, this may be the one for you. This is a complex piece of software but the support team really does make all the difference. They are helpful and patient while teaching me how to use the program. It is also possible to customize the system to your needs which makes the learning curve easier. We are able to store more files in our database and keep them.

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Pros
  • Ease with navigating around
  • Reliable product if given proper instructions when necessary
  • Great customer service staff at both technical level as well sales level (all 3)Cons : Initial set up can sometimes require extensive effort or multiple phone calls before complete
Cons
  • Minor Issues