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Maldives, Malรฉ
1 Level
746 Review
28 Karma

Review on ๐Ÿ”ง Berta (2-pack) 1/2 inch Overlay Face Frame Soft Close Hinges, 105 Degree 6-Ways 3-Cam Adjustment Concealed Kitchen Cabinet Door Hinges with Screws by Billy Donalson

Revainrating 5 out of 5

Excellent customer service!

I decided to replace the bottom kitchen cabinet hinges because I was going to install drawers so I wanted a low profile hinge so I could install the widest possible shelf/drawer. While at it I also always hated the latching hinges I had that overstressed the cabinet door stop so a soft close was a must. They meet absolutely all requirements. After installation I found that I have a cabinet that needs to have hinges that open a little less than these - the 105ยฐ opening was too much. I've searched if there are 95-100ยฐ versions but to no avail. I then went through the FAQ section here to see if anyone had asked this question and thankfully someone did. The company answered the question with a number to call, so I called them. I'm guessing it's a small private company because the gentleman replied with a simple hello, not a business greeting. I explained that I need hinges with a smaller opening angle. He asked me the angles required, how much and the address to send them to. And then he prioritized sending them to me for free! I think he was able to tweak existing loops. They worked perfectly! So A++ in customer service! A word of warning: the standard cabinet front frame appears to be 3/4 inch thick as all hinges of this style are that size. Mine looks more like a 7/8" - just a hair thicker. I got it to work because there are no 7/8" options in this low profile hinge style. I just smashed them up and let the tines dent the wood in the frame a bit. Time on, no one can tell the difference. They still work great and I can order much wider drawers and no more slamming doors. I am very happy!

Pros
  • Price
Cons
  • I won't say anything