Review on 9 Clouds by Kipp Amundson

I like that it is easy to use, intuitive with how everything works together for us so we don't have too many questions about what features are working in which way or why things work as they do (for example - sometimes when you send an email via our CRM software there's no "Send" button option within Salesforce itself).

The support team can be slow at times but this may just come from their being very busy right now! We've been able solve some of those issues by contacting them directly through Slack instead though :) If any functionality isn’t available yet then often if someone has time/knowledge enough maybe another person could help out? That would make sense because otherwise all my colleagues will end up asking me :P It helps keep track easily & quickly who needs doing something without having multiple spreadsheets / emails etc.