October 2020 I had problems (on my side) with setting up this printer, customer service was great! They reacted immediately and quickly. If you're having trouble, I suggest going to the Aobio website to speak to the support team directly. They went above and beyond to figure out what my problem was for about 45 minutes. Turns out my printer wasn't fully connected to my computer! Great printer once I figured it out! May 2021 - I regret buying the printer. It was great before it stopped working with my Mac book. I shouldn't be advertised as Mac compatible.
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