I received the whistle on time and in the original packaging. However, my dogs are not impressed. It's not a low whistle. I have no complaints about the seller. That's why I gave 5 stars. I would give the actual whistle about 3 stars. It produces a high pitched tone and can be tuned to several different tones. When I use it, my dog ignores it. I have read instructions and watched videos on training my dogs (I have large dogs) with this particular whistle and they act like they can't hear me. They don't even raise their heads when using it. I think a pitch on silent whistles would probably be a better choice.
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