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Singapore
1 Level
731 Review
51 Karma

Review on Toadfish by Adam Alvarez

Revainrating 1 out of 5

A Disappointing Shopping Experience Can Be Had at the Toadfish Online Store

I recently made the mistake of making a purchase from the Toadfish online store, and let me tell you, it was the worst buying experience of my life. The website was cumbersome and challenging to navigate, and the product descriptions were, at best, uninspiring. In the end, I decided to purchase a few items for my kitchen, one of which was a thermos that was advertised as being able to maintain the temperature of my beverages (hot or cold) for lengthy periods of time. Unfortunately, the thermos did not perform as expected and spilled liquid all over the countertop. I attempted to return the defective thermos, but the customer care employees were useless and didn't seem to understand the concept of ensuring that customers are happy with their purchases. The procedure of returning the item was a bureaucratic nightmare that took several weeks to sort out. It goes without saying that I will never return to the Toadfish online store for any reason. Steer clear of the Toadfish online store if you want to maximize your chances of having a satisfying shopping experience, purchasing high-quality goods, and interacting with kind and knowledgeable staff members. There is a plethora of alternative choice available that will provide a significantly elevated level of satisfaction. This store is such a letdown that you shouldn't even bother wasting your time or money on it.

Pros
  • Portfolio of goods that is rich in variety
Cons
  • Costlier compared to the market average