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Germany, Berlin
1 Level
699 Review
41 Karma

Review on Underwraps by Mohamed Greene

Revainrating 3 out of 5

Experience with Underwraps was disastrous

The entire process of ordering a costume from Underwraps was a nightmare. Finding what I was looking for on the website took a long time because of how challenging it was to navigate. After I did make a purchase, shipment took a lot longer than I had anticipated. When the outfit did finally show up, it was shoddyly constructed and disintegrated the moment I put it on. Even worse, I encountered complete indifference when I tried to request a refund by contacting their customer support. My interaction with the agent was nasty and unhelpful, and it was obvious that they didn't care whether I was a happy customer. Avoid Underwraps to save yourself the trouble. Their customer service is nonexistent, their shipment is sluggish, and their products are of poor quality. I can speak from experience when I say that for all of your costume and accessory requirements, there are much better solutions available. Avoid wasting time or money with this substandard business.

Pros
  • A large assortment of apparel, accessories, and shoes.
Cons
  • There is a possibility that prices are going to be higher than at other stores.