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Brazil, Brasília
1 Level
760 Review
77 Karma

Review on MotorbyMotor by Pascal Santos

Revainrating 3 out of 5

MotorbyMotor experience was disappointing.

My interaction with MotorbyMotor was hardly positive. Despite their assertion that they have a huge selection of products, I discovered that they lacked the precise replacement component I required for my car. The purchasing process was frustrating because the website was clumsy and challenging to use. In addition, the seals and replacement components I got were of poor quality. Due to flaws or poor fit, I had to return and exchange a number of things, which only served to increase my general dissatisfaction with the business. MotorbyMotor's client support was also subpar. When I contacted them for help, the representatives were unresponsive and didn't seem to know much about their own goods. I had to wait a long time for replies to my questions, and even then, I didn't get satisfactory answers to my issues. Overall, I can't suggest MotorbyMotor to anyone looking for seals or replacement components. A unsatisfactory experience is provided by their scanty product selection, low product quality, challenging website, and unimpressive customer service. I'd advise you to seek elsewhere for better choices.

Pros
  • Website that is easy to use.
Cons
  • Poor website navigation and occasionally tardy shipments