It provides a platform for easy communication, integration and reporting. I also like the fact that the system is completely web-based. It is relatively new and therefore the user interfaces and features are not as robust as some of the older systems. The system can be a bit slow but this is an easy problem to solve with a little training. The system is very easy to use and has a very intuitive interface. We are solving the problem of keeping track of our assets and also making it easy for our customers to communicate with us.