I like how easy it was for me as well my team members, to use this system by just logging into our computer or mobile device! The customer service has been great too with all questions we have had answered quickly! We are still working out some kinks but nothing major so far. It would help if there were more training available online instead of having to pay someone else money when you could do it yourself. This helps save time since its not something you can learn over night either. Being able to see what each person did throughout their shift makes things easier at times because sometimes they forget about certain tasks.