I love how easy it was to set up, our manager had some issues with connecting but we quickly figured out what he needed for him as well! Love all of their features they have really helped us streamline processes in house which saves so much time!! There isn't anything i dislike about this program other than maybe adding more services like dry cleaning or laundry would be nice (but thats just my preference). It has truly saved me lots of hours by making sure everything gets done at once vs constantly having people come back asking things such as why doesn't x get cleaned etc I like the fact that it's easy to use. The customer service team is great as well. It was a little confusing at first but once I got used to it, it wasn't too bad. I have not had any problems with this software. I am very happy with this program because it has helped me save time and money. It allows me to keep track of all my janitorial accounts in one place.