The best thing about incursu is that it allows us to monitor our customers' behavior in order to offer more personalized products and services. It also provides us with detailed customer data so we can make better decisions. The UI could be improved to look more modern. Also, I think you need to have a lot of experience using big analytics tools like SAS or R before you use this tool. Incursu is a great tool for collecting customer data and analyzing it. We were able to identify our customers' needs and provide them with customized products and services.