Review on Kids Digital First Watch Waterproof Girls' Watches by Doug Hammett

I bought this product for my grandson and the second time he wore it the head clip broke off. The part is made of plastic and not of the best quality. I ordered it for my birthday on June 10th and it broke on June 11th. Returns window closed on June 10th, very short window for gift items. I would appreciate if I could return the item for a refund or replacement. Please reply me as soon as possible. We received the replacement watch and are very happy with the service we received.