The ease of use is amazing! We have about 100 users now that we've installed NETbrain as it allowed us to do an audit in no time at all which was our main concern prior using this software package by PSSI (the predecessor). I really cannot think or find anything negative towards net brain from my experience with them yet as i continue exploring different aspects around their product but so far its great for me :) The ease of use for both new users as well as advanced users is excellent. It has a lot of features to cover all aspects of networking infrastructure. I have used it in my previous job but when I switched jobs, they didn't want me using their product so I had to switch over to another vendor which was not easy at first because we were still working with our old products (Netbrain). We just recently started migrating everything into NetBrain and now that process is complete!