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831 Review
47 Karma

Review on SmartLynx by Nelson Calafell

Revainrating 5 out of 5

Outstanding Customer Service and Integration

The customer service team was very responsive, quick to answer questions or resolve issues we had with our software system! They helped us understand how their program worked so that it fit into ours perfectly as well (even when I questioned things!).

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Very pleased overall - would highly recommend this product!! We were looking at 3 different ERP systems before finding one which suited all needs of our business model/needs best. SLX allowed seamless integration between front office operations vs other programs where they only supported 2 separate platforms in some cases.

Pros
  • Great support
  • Fast response time from reps for any inquiries you may have.
  • Ease setting up your own accounts without tech help needed by staff members who do not know about IT aspects.
  • Quickly fixed problems upon request
  • Good price point compared against competition
Cons
  • Secret