We were able to create customized forms that allowed our clients to quickly upload their documents to the system. The software is very intuitive and easy to use. I have not found anything that I dislike about the product or the company. It's been great working with the DataTrax team. They are always willing to go above and beyond to ensure we get what we need! They've also been incredibly responsive and quick to address any issues or concerns we may have. DataTrax has been instrumental in helping us streamline our processes and improve efficiency while allowing our client's to submit their information faster than ever before. We have seen an improvement in the amount of time it takes to process documents. This helps our clients receive their documents quicker which leads to happier customers.