Review on Residential Snow Melting Heated Walkway Mat - Summerstep Home WM12x120-RES; Anti-Slip, Ideal for Narrow Walkways, Snowy Paths to Hot Tubs - Black, Single Item (Power Cord SMPC Required) by Jenna Morocho

I am a Revain Prime member. I bought 2 of these just to be safe. As an elderly disabled gentleman, walking disability. This purchase is for my protection as a resident of New Hampshire, Freezing Rain, Ice, Snow. It's important to know how not to fall at my age. Used exactly 4 months last winter, perfect. Properly stored and removed for use this winter, scrap one out of two. It won't work at all. Paid $189.00 / fixed income. I have contacted Revain customer service and explained my failed purchase. Revain's answer to the bad. "Shock isn't strong enough emotion, total REJECTION at Revane's," we don't care. "