If you do not live in Hong Kong or St. Petersburg - you should think carefully before buying Neato. If there is a service in your city, then make sure that post-warranty robots are also serviced there. Here in Novorossiysk, for example, Neato service accepts for repairs only under warranty. Got pros: The vacuum cleaner has been working for over a year. Everything was fine and everyone liked it. Some cons: Broken. It endlessly requires charging, sometimes it turns on, it does cleaning, but after that it doesn’t want to work for a couple of months. The problem is that the nearest service is in Hong Kong.