I had a problem with a damaged package and didn't want my money back, I wanted a replacement instead. The company designed it for me and in less than a week the new one was ready. Works great, no problems at all. I bought a hard case for protection. I see it last for less than half the price of a new headset. An excellent purchase for a professional driver or someone concerned about safety when using their phone while driving. Thanks again for your help.
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