It's plastic but feels good. BUT. Not only is the instruction wrong, but so is the shape that this plug is made of. I used this connector to hook up a "four wheel" camper with a cab over pop up to a 2013 Tundra that came with the standard towing package. I only had to run a ground wire and a positive wire to the RV. All pins are marked (mold in plastic) but I know for sure that power and ground are marked wrong. You need to route the "white wire" to the "black" post of this connector and the "black wire" to the "white" post of this connector. In other words, swap the ground and power wires when connecting this connector. Other reviewers have also mentioned this error.
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