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1 Level
1348 Review
72 Karma

Review on Novazys by Andrew Agarwal

Revainrating 5 out of 5

Fantastic customer service and response efficiency

The support team was extremely helpful! They were fast at replying back almost immediately when we had questions or needed help solving issues during our project's lifecycle phase (the deployment part). Great people who care about their customers/clients; very friendly but efficient as well!! Nothing yet so far for this software solution provider in terms of dislikes though I am sure it will come eventually once they launch some additional products / services which may not currently exist within my current scope - maybe something related to accounting? We have been using them over 5 months now already & there hasn't really ever been any sorta "down time" while working together thus no delays nor problems caused by downtime due to technical glitches etc., everything went smoothly without even one hiccup throughout all phases until completion day where finalizing tasks after successful deployments occurred successfully. As mentioned above, nothing negative here regarding their product itself just like other reviewers said before me too i think you should.

Pros
  • Very easy installation process
  • Support staff is quite knowledgeable with great customer service skills.
  • Easy access from anywhere via remote desktop sharing capabilities that are included into user accounts upon initial login setup along each client account created through admin panel interface.(all clients must install VNC viewer application)
Cons
  • Secret