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Sweden, Stockholm
1 Level
757 Review
61 Karma

Review on SIMUR by Charles Thomas

Revainrating 1 out of 5

It Was a Disappointing Shopping Experience Due to SIMUR's Shortcomings

I am someone who is always looking for home and cooking products of a high quality, therefore I was pleased to give SIMUR a try because of their reputation. My experience purchasing with them, on the other hand, was not very satisfying in any way. To begin, despite the fact that they provide a diverse selection of things, I discovered that their website was overly crowded and challenging to explore. It was difficult for me to find what I was looking for, and when I did find it, the product descriptions were frequently unclear and useless. In addition, I had a few questions regarding some of the things that I was interested in purchasing, but the customer service was indifferent and unhelpful to my inquiries. I made several attempts to get in touch with them, but it took several days before I received a response, and when I did, the information that they provided was terse and lacking in detail. When my order eventually arrived, I was dismayed to see that several of the things were of a low quality. I was dissatisfied. Both the baking molds I bought and the dinnerware set I ordered had some chips and scratches on them. The baking molds I bought were weak and bent out of shape. In general, while SIMUR does offer a diverse selection of products, my purchasing experience with them was less than satisfying because the company did not provide me with relevant product descriptions and their customer service was unresponsive. They are not a company that I would recommend to others who are looking for home and kitchen goods of a high quality.

Pros
  • Product descriptions that are both accurate and informative
Cons
  • Lackluster packaging