Review on Enhance Home Security with Kwikset 99550-004 Smart Code 955 Electronic Lever, Iron Black by Curtis Richardson

Name: Enhance Home Security with Kwikset 99550-004 Smart Code 955 Electronic Lever, Iron Black
Item: Enhance Home Security with Kwikset 99550-004 Smart Code 955 Electronic Lever, Iron Black
Rating: 1

September 27, 2022

Missing parts in multiple orders

Very easy installation however I received the product without any parts. I was missing a "pre-installed screw" (as the instructions say) which is not listed in the parts list as it should already be installed in the outer door arm (there should be one on the inner arm as well). I went back and ordered a replacement which arrived a few days later. Upon receiving the replacement, I immediately checked the "pre-installed screw" and found it was missing again. Very disappointed with the quality control.

Pros

Certified

Cons

old

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