The ease of use, ability to track time off for multiple employees as well as being able to manage payroll issues is great! I wish it could be more customizable in terms or user interface/looks but this isn't really something i have heard complaints about from other users so far either which makes me happy because they are listening when their customers need them too :) Great product overall though - if you're looking into some sort out HR system then definitely consider capturingleave's services since its easy enough anyone who knows how to operate excel will understand fairly quickly what needs doing there after setup (it took us maybe 10-15 minutes). We were solving our own problems by using captureleave initially until we realized just how much better things got once someone else was managing everything instead :D.