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785 Review
49 Karma

Review on Travel Ray by Ken Arellano

Revainrating 5 out of 5

Travelray Has All You Need For Your Business

I really like how easy it is to use, with all of its features! It's so user-friendly - everything you need right at your fingertips. The only thing I dislike about this system is having too many things going out in one email (it can be hard sometimes). And when we have an issue or question there isn't always someone available online who knows what they're talking about to answer questions/troubleshoot issues. This helps us keep track of our clients' trips easily as well as making sure each person has their own profile page which makes communication easier between team members. We also love using travel ray because if something does go wrong we are able to contact them immediately via phone call or live chat instead of waiting days before getting back to customers. Having all these options gives me peace of mind knowing my employees will do whatever needs doing to fix any mistakes.

Pros
  • Super helpful customer service staff
  • Easy access for managers from anywhere without needing wifi connection OR internet connectivity
  • Great database management tool that allows multiple people working together simultaneously
Cons
  • Some cons