When I discovered Hilitand, an online shop specializing in industrial and scientific equipment and supplies, I was ecstatic. When it came time for them to ship, however, my enthusiasm soon waned. It took a lot longer than I expected for my order to appear, even though I paid extra for expedited shipping. The fitting I ordered was damaged when it eventually arrived, adding insult to injury. I tried getting in touch with Hilitand's client support, but they didn't seem particularly eager to help me out. Overall, Hilitand's goods may be of acceptable quality, but the company's shipping and customer service are subpar. Before placing a purchase with Hilitand, I would advise others to look into potential alternatives.