After using Ibera frame bags and having two zips fail I decided to give this brand a try. First, my bag is heavy. There are 2 large water bottles (50 ounces), a pump, a multi-tool, a patch kit and a few bits and bobs. Water obviously makes up the largest part, so the backpack weighs a bit when fully loaded. I try to ride every day, just light cross country trails, maybe 5-7 miles. Under these conditions, the top zipper failed after 11 months. Now remember that the weight of the water bottles most likely caused the breakage and the packaging was opened and closed frequently. I suppose if you have a lighter backpack and don't open/close it often it can last for a while. The reason for the 4 stars is mainly because the CUSTOMER SERVICE WAS EXCELLENT. I sent them a message and they quickly sent a new package.
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